Business Details
37 Years
experience
Your Trusted Insurance Partner in Ware
Established in 1989, we are an independent, family-owned insurance brokerage with over 30 years of experience delivering tailored insurance solutions to corporate and private clients. Our membership in Willis Towers Watson Networks enables access to comprehensive global resources while maintaining a local, client-focused approach. Specialising in construction risks, arborists, and high-net-worth individuals, we prioritise personalised service, regulatory compliance, and long-term client relationships. Our team combines technical expertise with a commitment to ethical practices, ensuring clients receive accurate advice and robust risk management strategies.With 14 staff members and over 250 years of collective industry experience, we handle 1,500+ policies annually, supported by dedicated account handlers and claims specialists. Our independence allows autonomous decision-making aligned with client interests, reinforced by our Financial Conduct Authority authorisation (FCA 305208). Client testimonials consistently highlight our professionalism, efficiency, and exceptional customer care, with over 90% annual policy renewals reflecting sustained trust.
Services
Commercial Insurance
Construction Insurance
Private Clients Insurance
Cyber Insurance
Employers' Liability
Motor Fleet
Professional Indemnity
Contractors All Risks
Arborists Insurance
RICS Insurance
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in tailored insurance solutions.
- Our team offers 250+ years of combined insurance expertise.
- Specialists in niche sectors including arborists and construction risks.
- Dedicated Account Handlers ensure personalised service.
- Part of Willis Towers Watson Networks for comprehensive coverage.
Associations and certifications
- Financial Conduct Authority
What people say
Exceptional service
Personalised advice
Efficient claims handling
Knowledgeable team
Trustworthy partner
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to businesses of all sizes. Our coverage includes property, motor fleet, and professional indemnity policies, addressing sector-specific risks. With access to global insurer networks, we deliver customised protection while maintaining localised client support.
Construction Insurance
Specialist construction insurance covers contractors, renovations, and non-negligent liability. Our policies address hazardous environments and equipment risks, offering tailored protection for projects of varying scales. We provide single-project and long-term coverage options for the construction industry.
Private Clients Insurance
Bespoke insurance packages safeguard assets for mid to high-net-worth individuals. Covering properties, vehicles, and valuable possessions, our policies address complex needs through personalised risk assessments and dedicated account management for private clients.
Arborists Insurance
Specifically designed for arboriculture professionals, this insurance covers equipment, liability, and operational risks. We provide tailored policies addressing the unique challenges faced by tree surgeons and related trades within the industry.
Professional Indemnity
Professional indemnity insurance protects businesses against claims of negligence or inadequate advice. Our policies cover legal costs and compensation awards, tailored to professions requiring robust liability protection across various sectors.
People
Kevin Daines
Managing Director
With over 30 years in insurance, Kevin founded Daines Kapp in 1989. He oversees regulatory compliance and strategic direction, leveraging his technical policy expertise. A Member of the Institute of Chartered Managers, he prioritises client relationships and team development.
Christine Ronan
Director
Christine joined Daines Kapp in 1993, progressing from Account Handler to Director. She manages accounting, HR, and IT operations, combining underwriting experience with broking expertise. Her career spans over four decades in the insurance industry.
Stefan Daines
Broking Director
Stefan joined in 2013, advancing to Director by 2022. A Chartered Insurance Institute Fellow, he specialises in commercial risks including property and motor trade. With prior experience as a Special Constable, he brings technical expertise to complex insurance solutions.
Alan Macintosh
Account Executive
Alan has served as an Account Executive since 2004, managing new business and policy renewals. With a career spanning 30+ years in insurance, he provides accurate solutions while maintaining client relationships through regular communication and support.
Paul Wright
Senior Account Executive
Paul joined Daines Kapp in 2015 after 25 years at other brokers. He secures new clients and manages existing accounts, leveraging extensive industry knowledge. His client-focused approach ensures exceptional service delivery for commercial insurance requirements.
Questions
What insurance services do you offer?
We provide commercial, construction, private client, and specialist insurance including arborists and RICS professionals, alongside motor fleet and professional indemnity policies.
How do I make a claim?
Download a claim form from our website or contact our claims team on 01920 484844 (option 1) for assistance with claim submission and processing.
Do you specialise in niche industries?
Yes, we specialise in arborists, construction risks, and high-net-worth client insurance, offering tailored policies for these specific sectors.
Are you regulated by the FCA?
Yes, Daines Kapp is authorised and regulated by the Financial Conduct Authority (FCA 305208), ensuring compliance with strict regulatory standards.
What areas do you cover?
Based in Ware, Hertfordshire, we serve clients across the UK including London, Stevenage, and surrounding regions with nationwide insurance solutions.
