Business Details
Trusted Pet Business Insurance Solutions
Petplan Sanctuary has been a trusted provider of specialist pet business insurance since 1976, operating as part of the renowned Petplan group, the UK's leading pet insurance provider. We offer tailored insurance solutions for a diverse range of pet-related businesses, including dog walkers, pet sitters, groomers, kennels, and catteries. Our policies are administered by Brooks Braithwaite (Sussex) Ltd, a company with extensive expertise in animal risk insurance and a commitment to delivering personalised service. Our team of experienced professionals provides dedicated telephone support and a secure online documentation portal, ensuring clients receive comprehensive assistance throughout their insurance journey. We pride ourselves on our streamlined claims process, which is designed to be straightforward and efficient, with rapid response times and user-friendly forms. Our financial stability is underpinned by our association with Allianz Insurance plc, a company authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority.We maintain a strong focus on customer satisfaction, as evidenced by our long-standing client relationships and positive testimonials highlighting our reliability and competitive pricing. Our flexible payment options, including interest-free monthly instalments, make our high-quality insurance accessible to businesses of all sizes. With decades of industry experience and a deep understanding of the unique risks faced by pet businesses, we provide coverage that is both comprehensive and precisely tailored to individual needs. Our commitment to excellence has been consistently recognised by our clients, many of whom have remained with us for over a decade, attesting to our enduring reputation for professionalism and service quality.
Services
Boarding Insurance
Pet Sitters Insurance
Dog Walkers Insurance
Dog Microchipping Insurance
Boarding Cattery Insurance
Highlights and features
- We offer tailored insurance policies specifically designed for pet businesses
- Our team are specialists in animal risk insurance with decades of experience
- We provide experienced telephone support and a secure online documentation portal
- Our claims process is straightforward with rapid response times
- We offer interest-free monthly payment options for policyholders
What people say
Very helpful and friendly
Easy to fill out
Quick to respond
Perfect cover
Speedily dealt with
Services
Boarding Insurance
Our boarding insurance provides comprehensive protection for pet boarding facilities against property damage, animal injury, and third-party liability. The policy covers both catteries and kennels with tailored risk management solutions. Clients benefit from expert claims handling and business continuity support following incidents.
Pet Sitters Insurance
Designed for professional pet sitters, this insurance covers accidental damage to clients' property and injuries to pets during care. The policy includes public liability protection and legal expense coverage. Our clients receive dedicated support for claims submission and risk prevention advice.
Dog Walkers Insurance
This specialist insurance protects dog walking businesses against claims for animal injury, loss, or damage during walks. Coverage includes third-party liability and accidental damage to property. Policyholders benefit from 24/7 emergency assistance and straightforward claims procedures.
Dog Microchipping Insurance
Our microchipping insurance covers veterinary costs arising from implantation errors or equipment failure. The policy includes liability protection for pet professionals performing microchipping services. Clients receive expert guidance on compliance with animal identification regulations.
Boarding Cattery Insurance
Specifically designed for cat boarding facilities, this insurance covers animal health issues, property damage, and liability claims. The policy includes business interruption protection and veterinary expense coverage. Our clients benefit from tailored risk management resources and dedicated claims support.
Questions
How do I get a quote for pet business insurance?
You can obtain an instant quote online through our secure portal or contact us directly at 0345 070 1064 during business hours for personalised assistance.
What types of pet businesses do you insure?
We cover dog walkers, pet sitters, kennels, catteries, microchipping providers, and other animal care businesses with specialist insurance solutions tailored to their specific needs.
How do I make a claim on my policy?
Claims can be submitted using our online portal or by completing our straightforward claim forms. Our team will process your claim promptly with minimal paperwork required.
Are your insurance policies regulated?
Yes, our policies are administered by Brooks Braithwaite (Sussex) Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA number 304839).
Can I pay for my policy in instalments?
We offer interest-free monthly payment options for all our insurance policies, making premium payments more manageable for pet business owners.