Pier Insurance
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We've been supplying gadget insurance schemes since 2004, directly to consumers and via B2B partners like banks, telecom providers and household names. Pier Insurance is one of the most established suppliers of phone and gadget insurance schemes in the sector. Our board members have over 40 years of experience in the telecoms market which assures profound knowledge of the industry, how it developed and continues to change.

We are proudly partnered with leading global insurance provider AXA, together bringing high-quality insurance you can count on. Over the years, we have insured over 1,000,000 devices, thanks to our market leading customer service coupled with our flexible range of innovative insurance products. At Pier Insurance, we go above and beyond to make sure all our customers and partners get the best possible service.

5G networks are becoming an exciting reality worldwide, but what does this mean for the mobile phone industry? Discover for yourself in our latest blog.
Services
Our understanding of digital purchase journeys, as well as nurturing and converting a sales funnel, means that we can work with you to provide the best engagement with your customer at the right time.
All claims are handled in-house by our experienced customer care team.
Pier insurance is the only gadget insurance specialist who owns the whole customer journey from policy inception through to claims fulfilment.
We have developed tools to track, review and report against claims at all stages of their journey.
Pier Insurance have extensive experience in all aspects of high-volume insurance transactions.
With a clear focus on delivering full client and customer support, our partners can feel confident they have chosen an insurance provider that delivers high-quality service.
We continuously follow trends and track the changes in the technology market to make sure our offering is up to date.
We also flex to changes in distribution channels and customer expectations to maintain high customer satisfaction levels.
The promise of 5G networks has been on our radar for some time now, but it's safe to say that the advancement is beginning to pick up speed and prompt global manufacturers to opt for compatible handset designs.
So, with Apple, Samsung, LG, Google and Motorola already marketing their 5G-compatible phones, we're likely to see a swift change in consumer purchase and upgrade preferences.
Yet whilst the notion of a mobile upgrade is not unusual in the slightest, this switch to 5G is perhaps the biggest advancement the mobile industry has witnessed in decades - meaning that demand and benefits will be starkly different to our past experiences.
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