Business Details
Emergency
services
Expert Insurance Solutions in Dorking
Established as an independent Lloyd's broker, James Hallam provides tailored insurance solutions with access to a broad market. Our approach combines flexibility and value, supported by a dedicated claims team comprising 10% of our workforce. We prioritise expert risk management advice and training, designed to align with specific business needs. By promoting best practices, we help clients mitigate risks and focus on long-term security. Our commitment to excellence is reflected in our in-house expertise and long-standing relationships with insurer partners. We ensure clients receive comprehensive support during claims, leveraging our industry experience and insight.Transparency and client-centric service underpin our operations, with a focus on delivering reliable, ethical solutions. Our team's extensive background in insurance claims and risk management spans decades, ensuring informed decision-making. We serve diverse sectors, including corporate, SME, and private clients, with a tailored approach to each. Our dedication to continuous improvement and responsible business practices reinforces our position as a trusted insurance partner.
Services
Business Insurance
Marine Insurance
Event Sector Insurance
Professional Risks Insurance
Private Client Insurance
Cyber Insurance
Motor Trade Insurance
Property Insurance
ProMed Risk Management
Vehicle Dismantlers Insurance
Highlights and features
- We are an independent Lloyd's broker with wide market access.
- Our dedicated claims team comprises 10% of our workforce.
- We provide expert risk management advice tailored to business needs.
- We offer flexible insurance packages at outstanding value.
- Our team has decades of combined experience in insurance claims.
Associations and certifications
- Financial Conduct Authority
What people say
Dedicated claims team
Tailored insurance packages
Expert risk advice
Long-standing insurer relationships
Sector-specific knowledge
Services
Business Insurance
We provide tailored business insurance solutions for SMEs and corporations, covering property, liability, and professional risks. Our packages combine flexibility with market access to ensure comprehensive protection. Clients benefit from expert risk assessments and claims support tailored to their industry needs.
Marine Insurance
Our marine insurance covers commercial shipping, small craft, and trade-related risks. Policies address cargo, vessel, and liability concerns with specialist underwriting expertise. Clients receive dedicated claims handling and risk mitigation strategies for maritime operations.
Professional Risks Insurance
We offer protection against professional indemnity claims and liability risks across sectors. Policies include legal defense costs and compensation for negligence claims. Our team provides sector-specific expertise and proactive risk management advice to minimise exposure.
Private Client Insurance
Our private insurance caters to high-net-worth individuals and unique assets like beach huts. Policies combine bespoke terms with access to specialist insurers. Clients receive personalised service and streamlined claims handling for personal property and liability needs.
Event Sector Insurance
We provide tailored insurance for event organisers, covering cancellation, liability, and equipment risks. Policies address both short-term and recurring events with flexible terms. Clients benefit from claims expertise specific to the event industry's unique challenges.
People
Andrew Day
Divisional Director
With over 35 years in insurance claims, Andrew leads our national claims strategy. He previously managed claims teams at major insurers and regional brokers before joining James Hallam in 2019.
Nathan Harvey
Regional Claims Manager, South East
Nathan has a decade of experience handling complex claims across sectors. He joined James Hallam from a global insurer and now manages teams across three offices while serving as a Chartered Insurance Institute president.
Vicky Hendry
Claims Manager, Scotland
Vicky brings 25 years of insurance expertise, including roles in casualty adjusting and claims management. She joined James Hallam after six years as a senior claims manager, focusing on client-centric resolution strategies.
Jade Adams
Team Leader, South West
Jade leads claims operations in the South West region with a focus on efficient case management. She combines technical expertise with client communication skills developed through years in the insurance industry.
Questions
What insurance sectors do you specialise in?
We cover business, marine, professional risks, private clients, events, and cyber insurance. Our expertise extends to niche areas like vehicle dismantlers and hospitality sectors.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FRN 134435) as an insurance broker.
What emergency claims services are available?
Out-of-hours claims require contacting insurers directly using details from your policy documents. We provide emergency contact information for major insurers.
How do you tailor insurance packages?
We combine market access with risk assessments to create flexible solutions. Our independent broker status allows customisation across property, liability, and specialist coverage areas.
What risk management advice do you offer?
We provide sector-specific risk assessments, training programs, and mitigation strategies. Our team helps implement best practices to reduce claims likelihood and improve safety standards.
