Business Details
18 Years
experience
Trusted Mortgage & Insurance Advisers in the North East
North East Financial is a family-run financial advisory firm established in 2008, proudly serving clients across the UK from our base in Yarm, North East England. With over 15 years of combined experience, we specialise in mortgage broking and insurance solutions, prioritising personalised service and long-term client relationships. Our team holds advanced qualifications in financial planning and protection, ensuring tailored advice aligned with individual circumstances. Recognised as a top-performing firm within the PRIMIS Mortgage Network, we have consistently delivered exceptional service, evidenced by our industry awards and client testimonials. Our commitment to transparency and ethical practice has resulted in a strong track record of successful mortgage placements and insurance claims, with over 3.7M paid out to clients in the last decade.We maintain partnerships with leading providers to offer competitive products, including exclusive deals unavailable on high-street markets. Our approach combines technical expertise with a genuine understanding of clients' needs, reflected in our proactive communication and ongoing support throughout policy terms. This dedication to client welfare has fostered enduring relationships, with many customers returning for multiple services over decades.
Services
Mortgage Advice
Life Insurance
Critical Illness Cover
Income Protection
Home Insurance
Details
- Year established: 2008
Highlights and features
- Family business combining personal service with professional expertise
- Award-winning firm within the UK's largest mortgage network
- 3.7M+ paid in insurance claims over the last decade
- Exclusive mortgage deals unavailable on comparison sites
- Proactive client communication throughout the policy lifecycle
Associations and certifications
- Financial Conduct Authority
- PRIMIS Mortgage Network
What people say
Extremely helpful
Absolutely amazing
Great service
First class service
Highly recommend
Services
Mortgage Advice
We provide comprehensive mortgage advice tailored to individual circumstances, covering first-time purchases, home moving, and re-mortgaging. Our services include market-wide comparisons, exclusive deals through PRIMIS network, and ongoing support from application to completion. With expertise in regulatory compliance and financial planning, we ensure clients secure the most appropriate mortgage products for their long-term needs.
Life Insurance
Our life insurance solutions provide financial protection for dependants in case of death, with options to cover mortgages or provide lump sum payments. Policies are available through a panel of providers with strong claims histories, ensuring reliable payouts when needed most. We offer guidance on appropriate coverage levels and policy structures to match individual circumstances.
Critical Illness Cover
This service provides financial security in case of serious illnesses like cancer, heart attacks, or strokes. We arrange policies that offer lump sum payments to help manage mortgage payments and living expenses during treatment periods. Our clients benefit from providers with proven track records in timely claims processing and fair assessment criteria.
Income Protection
We offer income protection policies that provide regular payments if illness or injury prevents work. These policies maintain financial stability by replacing a portion of lost income for agreed terms. Our solutions consider employer coverage limitations and provide tailored top-up options to ensure comprehensive protection for mortgage holders and families.
Home Insurance
Our home insurance services cover buildings and contents against risks like fire, theft, and accidental damage. We work with providers offering low excess charges and strong claims histories, ensuring comprehensive protection beyond standard comparison site offerings. Additional options include legal expenses cover and home emergency assistance.
People
Andy Smith
Director and Principal Adviser
With over 20 years' experience in financial services, Andy established North East Financial in 2008 after working with major corporate firms. He leads our advisory team, specialising in mortgage broking and protection planning while maintaining our family business ethos. Andy has received multiple industry awards for client service excellence.
Chris
Adviser
Chris brings extensive mortgage expertise to our team, focusing on first-time buyer solutions and complex property transactions. With 15 years' industry experience, he provides clear guidance through the mortgage process while maintaining our commitment to personal service standards.
Kirby
Insurance Specialist
Kirby manages our insurance portfolio, specialising in life protection and critical illness cover. With a decade of experience in claims assessment and policy structuring, they ensure clients receive appropriate coverage and receive proactive support during claims processes.
Questions
What mortgage services do you offer?
We provide first-time buyer mortgages, home mover mortgages, re-mortgaging services, and specialist products including exclusive deals through our PRIMIS network.
What insurance products are available?
We offer life insurance, critical illness cover, income protection, and home insurance with options for buildings, contents, and legal expenses.
How much do your mortgage services cost?
Fees range from £250 for first-time buyers to £495 for home movers and re-mortgages, with no fees for product transfers.
How quickly are insurance claims processed?
Our average claim payout time is 10 weeks, with £3.7M+ paid to clients over the last decade.
Are you regulated by financial authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority as an Appointed Representative of PRIMIS Mortgage Network.
