Based in Crowborough East Sussex, with an experienced team who understand musicians needs. Our aim is to provide you with a personal service which combines both a competitive premium and cover. Whilst some competitors compete for your business on price, often with a low introduction offer, we believe that cover is as important and must reflect your special interest and needs e.g. of a musician.
Whether you select Newmoon or not, we strongly recommend you look into the policy details as not all "specialist" music instrument cover is the same. Unlike many of our competitors, who have staff switching from an extensive product range, our approach is to provide you with a dedicated team at Crowborough with direct dial access (01892 280323) to a person, during office hours (09:00 - 17:30 Monday - Friday), who will have an understanding and knowledge of your passion.
Many of our customers deal with the same person year on year and we are often on first name terms with customers, offering friendly advice and service.
Whether you select Newmoon or not, we strongly recommend you look into the policy details as not all "specialist" music instrument cover is the same. Unlike many of our competitors, who have staff switching from an extensive product range, our approach is to provide you with a dedicated team at Crowborough with direct dial access (01892 280323) to a person, during office hours (09:00 - 17:30 Monday - Friday), who will have an understanding and knowledge of your passion.
Many of our customers deal with the same person year on year and we are often on first name terms with customers, offering friendly advice and service.
Services
You can also add your dependents instruments to your policy, selecting the cover you require.
For Musical Instrument Insurance, both our products offer accidental damage, loss and theft cover with a 0 policy excess and the option for unattended vehicle cover and Public Liability cover (Harmonic only).
In addition, we have various free in-built extensions of cover including unspecified musical accessories, loaning of instruments, full theft cover at specific venues, deprecation in value.
All our quotes include IPT and any fees.
For Musical Instrument Insurance, both our products offer accidental damage, loss and theft cover with a 0 policy excess and the option for unattended vehicle cover and Public Liability cover (Harmonic only).
In addition, we have various free in-built extensions of cover including unspecified musical accessories, loaning of instruments, full theft cover at specific venues, deprecation in value.
All our quotes include IPT and any fees.
When we handle your claim we want to deal with it fairly, sensitively and quickly so that you get the cover you paid for.
At Newmoon, when you claim you will deal with a focused claims specialist who has been trained to know how to handle your cherished item, whether it's an electronic keyboard, guitar, flute, harp, bagpipes etc or a shotgun, rifle or sight.
To make your claim please ensure you have your policy schedule with you to make easy reference to your cover and policy number etc.
If you are making a music claim please see Claims Contact Details where you can download a claims form.
At Newmoon, when you claim you will deal with a focused claims specialist who has been trained to know how to handle your cherished item, whether it's an electronic keyboard, guitar, flute, harp, bagpipes etc or a shotgun, rifle or sight.
To make your claim please ensure you have your policy schedule with you to make easy reference to your cover and policy number etc.
If you are making a music claim please see Claims Contact Details where you can download a claims form.
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