Business Details
16 Years
experience
Emergency
services
Your Trusted Insurance Partner in Haywards Heath
Established over 15 years ago, 1st Central Insurance has built a reputation for delivering reliable car and home insurance solutions with a focus on customer satisfaction. Our team combines extensive industry experience with a commitment to competitive pricing, ensuring clients receive tailored coverage that meets their needs. Partnering with trusted providers like RAC, we offer breakdown assistance and additional protections such as legal expenses cover and personal accident cover. Recognised with a 5-star Defaqto rating for car insurance, we prioritise transparency and ease of use through our online account management system.Our 24/7 claims support ensures policyholders receive prompt assistance during critical moments. With over 1.4 million satisfied customers, we remain dedicated to evolving our services while maintaining the personal touch that defines our brand. Our mission is to provide value-driven insurance solutions without compromising on quality or service excellence.
Services
Car Insurance
Multicar Discount
Telematics Insurance
Home Insurance
Breakdown Cover
Legal Protection
Personal Accident Cover
Excess Protect Cover
Home Emergency Cover
No Claims Discount Cover
Details
- Year established: 2010
Highlights and features
- We price competitively with award-winning customer service.
- Our 24/7 Claims team supports you from accident to repair.
- Partnered with RAC for comprehensive breakdown cover options.
- Rated 5 stars by Defaqto for car insurance quality.
- Manage policies easily through our online Your Account portal.
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Fair price
Understanding
Supportive
Real people
Services
Car Insurance
Our car insurance provides comprehensive protection with options for third-party, third-party fire and theft, or fully comprehensive cover. Customers can add extras like breakdown assistance, legal protection, and personal accident cover. Policies are tailored to individual needs, including telematics-based options for safer drivers.
Multicar Discount
Households insuring multiple vehicles receive up to 50 off per additional car. This discount applies to new policies purchased directly through 1st Central Insurance, with coverage for up to five cars under separate policies. The offer is available to existing customers and new applicants at the same address.
Telematics Insurance
1st Central Insurance Connect uses telematics technology to monitor driving habits, offering potential discounts for safer driving. This policy is ideal for drivers seeking to reduce premiums through improved driving behaviour, with real-time feedback and flexible coverage options tailored to individual risk profiles.
Home Insurance
We offer buildings and contents insurance with flexible coverage options, including full accidental damage protection and home emergency cover. Policies can be customised with additional protections like personal possessions cover and legal expenses cover, ensuring comprehensive protection for homeowners and renters alike.
Breakdown Cover
Partnering with RAC, we provide breakdown cover with options for roadside assistance, vehicle recovery, and onward travel. Available as an add-on to car insurance policies, this service ensures rapid support during emergencies, minimising disruption for policyholders across the UK.
Questions
Do you offer a multicar discount?
Yes, we offer up to £50 off per additional vehicle insured with us. This applies to new policies purchased directly through our website for households at the same address.
What levels of car insurance cover are available?
We provide third-party, third-party fire and theft, and fully comprehensive policies. Optional extras include breakdown cover, legal protection, and personal accident cover to suit individual needs.
How can I manage my policy?
Use our online Your Account portal to view documents, make payments, amend details, and manage claims 24/7. The system allows full control over your insurance policies from any device.
What is included in home insurance?
Our home insurance covers buildings and contents with options for accidental damage, emergency repairs, and personal possessions. Legal expenses cover and excess protect can be added for additional protection.
Are there discounts for existing customers?
Yes, existing car insurance customers receive 10% off home insurance policies. Multicar discounts and telematics-based savings are also available to help reduce premiums.
How are claims handled?
Our 24/7 Claims team provides support from accident to repair via phone or online. We prioritise swift resolution, offering guidance throughout the process to ensure minimal disruption for policyholders.
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