Business Details
50+ Years
experience
Trusted Chartered Insurance Brokers in Surrey
Established in 1957, our business was founded on principles of personal service by Charles Toogood. Over decades, leadership transitioned to Richard and subsequently Peter Toogood, maintaining our family-run ethos. As independent Chartered Insurance Brokers, we operate without third-party influence, offering objective advice tailored to individual client needs. Our Chartered status, awarded by the Chartered Insurance Institute, recognises our technical excellence and ethical standards. Regulated by the Financial Conduct Authority (FCA 302887), we serve private and commercial clients across the South East of England.With over 50 years' experience, we specialise in high-value property, commercial risks, and bespoke insurance solutions. Client retention remains exceptionally high due to our commitment to understanding evolving needs and delivering consistent service excellence. Our team provides expert guidance on risk analysis, policy management, and claims handling, ensuring comprehensive protection for all client portfolios.
Services
Commercial Insurance
Private Insurance
Landlord Insurance
Mortgage Advice
Employee Benefits
Details
- Year established: 1957
Highlights and features
- We maintain family-run values with three generations of insurance expertise
- Chartered status demonstrates our technical excellence and ethical standards
- Independent brokerage ensures objective advice without insurer ties
- Over 50 years' experience serving private and commercial clients
- Client retention rates reflect our consistent service excellence
Associations and certifications
- Chartered Insurance Institute
- Financial Conduct Authority
Services
Commercial Insurance
We provide tailored insurance solutions for corporate clients, addressing statutory, financial, and tangible risks. Our approach combines in-depth risk analysis with bespoke policy design to protect businesses of all sizes. With specialist expertise in complex commercial risks, we ensure comprehensive coverage that aligns with specific industry requirements and regulatory obligations.
Private Insurance
Our high net worth insurance solutions cater to individuals with unique protection needs. Specialising in high-value homes, specialist motor insurance, and bespoke coverage, we address complex personal circumstances. The service includes dedicated claims handling to ensure swift resolution while maintaining the discretion expected by private clients.
Landlord Insurance
We offer comprehensive insurance for residential and commercial property owners, including non-standard constructions and challenging tenant types. Our policies cover buildings, contents, rent receivable, and liability risks. Specialist expertise extends to multi-occupancy leasehold insurance compliance and cladding-related coverage requirements.
Mortgage Advice
Independent mortgage advice is provided for first-time buyers, remortgagers, and buy-to-let investors. We offer tailored solutions across the mortgage spectrum, combining insurance expertise with property finance knowledge to deliver comprehensive property investment strategies.
Employee Benefits
We design and manage employee benefit packages including group life, private medical, and income protection insurance. Our solutions help businesses attract and retain talent while providing cost-effective healthcare and financial security benefits tailored to workforce requirements.
People
Charles Toogood
Founder
Established the business in 1957 with principles of personal service that continue to guide our operations today. His legacy forms the foundation of our family-run ethos and commitment to client relationships.
Richard Toogood
Former Director
Took leadership in 1976, maintaining family values while expanding the business. His stewardship ensured continuity of our independent approach and technical excellence in insurance brokerage services.
Peter Toogood
Current Director
Continues the family tradition as current director, combining generational expertise with modern insurance solutions. He oversees operations while maintaining our commitment to Chartered standards and client-centric service delivery.
John Lanning
Insurance Partner
Co-founder of Lanning Toogood Insurance Brokers, bringing extensive industry experience to our partnership. Focuses on developing tailored solutions while maintaining our core values of professionalism and reliability.
Marcus Crisp
Specialist Risks Partner
Co-founder of Crisp Specialist Risks, providing expertise in high net worth insurance and classic vehicle coverage. Combines specialist knowledge with our core brokerage principles to serve niche market requirements.
Questions
What makes your insurance brokerage service different?
As Chartered Insurance Brokers with three generations of family ownership, we combine technical excellence with independent advice, offering tailored solutions without insurer ties.
How do you handle complex insurance requirements?
Our expertise in non-standard properties, high-value assets, and commercial risks enables bespoke policy design, supported by 50+ years' experience in challenging insurance scenarios.
Are your insurance solutions regulated?
We are authorised and regulated by the Financial Conduct Authority (FCA 302887), maintaining Chartered Institute standards for technical and ethical excellence.
How do you ensure policy suitability?
Through detailed client consultations, we understand specific needs before recommending coverage options, ensuring alignment with individual circumstances and risk profiles.
What areas do you cover?
Primarily serving the South East of England from our Surrey base, we provide nationwide coverage through our network of specialist insurance partners.
