Business Details
50+ Years
experience
Your Trusted Insurance Partner for Removals & Storage
Basil Fry has been a trusted name in specialist commercial insurance since 1970, serving the removals, storage, and self-storage industries. Our team combines deep sector knowledge with insurance expertise to deliver tailored risk management solutions for businesses of all sizes. We pride ourselves on maintaining market-leading knowledge through continuous staff training focused on client industries.Our dedicated in-house claims team, including the renowned Removal Claims Service, ensures efficient, fair settlements while minimising business disruption. With a client retention rate built on decades of impartial advice and proactive service, we remain family-owned while expanding our reach across the UK and Europe.
Services
Insurance Broking
Claims Management
Risk Management
Training & Support
MoveProtect
StoreProtect
Details
- Year established: 1970
Highlights and features
- We offer 54 years of specialist insurance expertise for removals and storage sectors
- Our in-house claims team settles 3,000-5,000 customer goods claims annually
- Bespoke risk management advice based on industry-specific claims data analysis
- FCA-authorised brokers with exclusive partnerships for MoveProtect and StoreProtect solutions
- Proven track record serving 50%+ of UK self-storage facilities
Associations and certifications
- Financial Conduct Authority
What people say
Excellent service
Market leading
Trusted business support
Bespoke solutions
Proactive approach
Services
Insurance Broking
We provide tailored insurance policies for removals, storage, and commercial property sectors. Our FCA-authorised brokers specialise in matching businesses with appropriate coverage through partnerships with A-rated insurers. Clients benefit from industry-specific expertise developed over 54 years of focused service delivery.
Claims Management
Our dedicated in-house claims team manages customer goods and motor claims with industry-leading efficiency. The Removal Claims Service settles 3,000-5,000 claims annually while maintaining direct communication with policyholders throughout the process. This specialist approach minimises business disruption for our clients.
Risk Management
We offer proactive risk management strategies based on extensive claims data analysis. Services include vehicle risk assessments, handling procedure improvements, and benchmarking against industry standards. Our advisors help businesses reduce claim frequency through targeted training and operational enhancements.
MoveProtect
This innovative solution provides enhanced liability coverage for customer goods during transit. Operators can offer no-excess protection with worldwide coverage while maintaining control over declared values. Claims are handled directly by our specialist team with continuous policy period protection.
StoreProtect
Award-winning protection solution for self-storage operators enables new-for-old settlements on stored goods. The programme includes vermin damage coverage and flexible liability limits based on customer declarations. Over 50% of UK self-storage facilities utilise this market-leading service.
Questions
What specialist insurance services do you offer?
We specialise in removals, storage, and commercial property insurance with tailored solutions like MoveProtect and StoreProtect. Our FCA-regulated services include broking, claims management, and risk advice.
How do you handle insurance claims?
Our dedicated in-house Removal Claims Service settles 3,000-5,000 claims annually with direct communication throughout the process. We maintain authority to settle claims on insurers' behalf while minimising business disruption.
What risk management support is available?
We provide data-driven risk advice based on industry claims analysis, including vehicle assessments, handling procedure improvements, and benchmarking against sector standards to reduce claim frequency.
Do you offer training for insurance clients?
Yes, we provide bespoke training on contract conditions, value declarations, and insurance compliance. This includes on-site sessions and remote group training tailored to your business needs.
What areas do you cover?
We operate across the UK and Europe, serving over 50% of UK self-storage facilities and providing international coverage for transit and storage insurance solutions.
