Elite Maintenance
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We resolve customer care issues for UK house builders and are specialists in diplomacy and issue resolution as much as multi-trade workmanship. We are contracted by the UK's leading property insurers ensuring their policyholder's flood, fire or impact repair needs are fully met. Our cherry picker range solve working at height access and are available for hire with trained and experienced operators.

We provide complete property repair and remediation across all trades enabling us to offer complete solutions. Our clients think of us as their 'in-house outsourced' customer care operatives. We're both insurance repair speciailists for fire, flood, water, storm & vehicle impact damage and remediation specialists to house builders. Operationally, we are highly efficient leveraging the best from both people and technology to create a best in class service.

Our offering has been configured to meet the most demanding client requirements and KPIs. Our operatives are personable, courteous individuals that you can trust to protect your company's reputation in your customer's home.
Highlights

read more › Elite is well established, operating throughout the Midlands since 1990 and recognised as one of the leading repair and remediation companies in England. During the last two decades, we have seen how distressing an insurance claim or customer care issue can be for the home owner. Not only is there the damage and inconvenience of dealing with the situation, but coupled with the emotional stress and loss of personal property, it can be traumatic. Elite pride ourselves on exceptional customer service.

read more › Working with leading loss adjusting, claims management companies and the largest national house builders in the UK, Elite consistently deliver both a commitment to quality in repair, restoration and remediation services and a 100% commitment to customer satisfaction. Our investment in technological innovation allows us to provide unique operational efficiencies and a high consistency of delivery every time. We genuinely care about our ability to deliver customer satisfaction. Each and every project we undertake is followed up with a 10 point customer satisfaction survey.

read more › Elite are committed to ensuring our environmental footprint is as small as commercially possible. We recognise the need to protect the environment for the benefit of society and continue to make environmental considerations an integral part of our business activities. We are committed to keeping our impact on the environment to as low a level as reasonably practicable together with meeting our customer needs at affordable costs. We recognise that good environmental management is achieved through knowledgeable and appropriately trained staff anticipating and eliminating potential problems through good work planning and practice.

read more › Elite are insurance repair specialists for home owners who have suffered fire & smoke damage, flood damage, storm & water ingress damage or vehicle impact damage. We work directly for you with your best interests at heart whilst liasing with your insurance provider to restore your damaged home and get you back in your property in the most efficient way possible. Fire and smoke damage is genuinely one of the most unpleasant things you can experience in your home and should you be unfortunate enough to find.

read more › Fire and smoke damage is genuinely one of the most unpleasant things you can experience in your home and should you be unfortunate enough to find yourself affected by fire and smoke damage we understand how distressing and frustrating the insurance claim process can be. Fire can affect properties in many different ways so finding a repair and remediation company that have proven success in restoring fire damaged homes is essential. For over 20 years Elite Maintenance is trusted by the UK's largest insurance providers to get the policy holder back into their property in the most efficient way possible.

read more › Flooding is an increasingly common problem in the UK and aside from the physical issues caused by effects of storm, flood or water ingress damage to your property the hassle and distress of organising its repair can be overwhelming. However caused, rest assured for over 20 years Elite Maintenance is trusted by the UK's largest insurance providers to get the policy holder back into their property in the most efficient way possible. Our reputation for excellence extends to all phases, including initial project assessment and planning, through disaster management, reconstruction, restoration and remediation.

read more › Ashberry Homes believe that in order to create new homes that are loved, they must be built with expertise, confidence and the utmost care. In just under 70 years, Bellway has grown from a small, family-owned firm to one of the most successful house builders in the UK and have earned an. Bovis Homes pride themselves on being one of the country's leading house builders and have established an enviable reputation for the quality of. Cala began building homes over thirty years ago, and today still apply the same guiding principles of exceptional design and build, meeting stringent.

read more › As a multi-trade property insurance repair contractor and house builder remediation specialist, we resolve customer care issues throughout the UK. We have a 100% commitment to customer satisfaction which is why positive feedback means so much to us and this July, we've received more glowing feedback from our happy customers. Extremely happy with the works completed. I have contacted the NFU at a senior level to convey just how happy I am with the works completed by Elite. Carl managed the work exceptionally and the service provided by Elite all the way through the works was of the highest standard.

read more › As a multi-trade property insurance repair contractor, we strive to ensure all our work is completed to the highest standards by our courteous operatives. It's our mission to provide peace of mind for all our customers & ensure their homes are left fully repaired, clean, tidy & representation of our 100% commitment to customer satisfaction. We recently received the following testimonial from Mr & Mrs Dean & we're delighted to share their feedback. I wanted to say how pleased we are with the work that's been done to repair the roof leak and bedroom ceiling.

read more › We always strive to ensure our customers are happy & that all work is completed to the highest standards & delivered with professionalism by our courteous & friendly team of operatives. We recently received the following testimonial from Mr & Mrs Genders & we're delighted to share their feedback. We had the great good fortune to secure Elite Maintenance as the contractors to put our whole ground floor back together on both occasions. Our first meeting with Andy Orme, the owner of Elite, filled us with confidence at what was a very difficult time.

read more › This June, Elite Maintenance's own Lee Burton will be taking part in 'Football to Amsterdam 2019', an arduous two day, 145-mile bike ride to the Dutch capital to raise money for Prostate Cancer UK. Prostate cancer is the most common cancer in men. It's a disease which kills one man every 45 minutes - that's two men during a football match. Prostate Cancer UK has a simple ambition - to stop men dying from prostate cancer. Through shifting the science over the next 10 years to focus on radical improvements in diagnosis, treatment, prevention, and support, we will stop prostate cancer being a killer.

read more › You've proven your multi-trade skills under pressure as an operative. You've demonstrated problem-solving abilities with a thorough and enthusiastic manner. You've paid your dues. And now you're looking to take the next step and become a property maintenance supervisor. As a supervisor, you'll utilise your experience as an operative to understand and organise project requirements. This is in addition to scheduling and co-ordinating operatives' daily tasks, ensuring projects are delivered to the highest standards.

read more › Elite currently have a number of vacancies for multi-trade operatives in the Midlands area to assist with increased demand, working directly. Very pleased with the works carried out & the professionalism & efficiency of the workers. I always feels is good to pass on feedback. In comparison to other companies I have had in my property Elite were the best, all the chaps that came and did the work deserve a pat on the back. I have nothing bad to say, all positive. If you're a property insurer, house builder or home owner requiring a repair and remediation specialist contact Elite today to discover how we can benefit you.

read more › Elite currently have a number of vacancies for multi-trade operatives in the Midlands area to assist with increased demand, working directly for homeowners. This position provides excellent opportunities for the right candidates. Elite carries out remedial and restoration works for major house builders, insurance companies and directly for the NHBC. Our customers expect their homes to be of the highest standard, and you'll make sure they are, by being on hand with answers and practical help. Because of the things you'll be dealing with, ideally we look for construction or building experience.

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