Packett Sydney & Sons
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Packett Sydney & Sons At Packetts, we are proud to be one of the UK's largest truly independent Insurance Brokers. We are also one of its oldest and most respected with a history dating back over 90 years of providing our clients with a service above and beyond what is expected. We specialise in four main areas of insurance: the Commercial sector, Not-for-Profit sector, Training organisations and Specialist Insolvency services.

Across these areas, we have built long-term relationships based on trust, understanding and service.
Highlights

read more › Since our early beginnings in 1920, we have seen many changes in the insurance industry, but what has always remained constant is our commitment to providing the highest levels of service and very best value for money. Today, as then, we continue to provide the highest level of independent advice that is tailored to your needs. As we are not tied to any one Insurer, you will have peace of mind that we will always recommend the most appropriate cover tailor made for your requirements. You will also have the benefit of dealing with people who care.

read more › At Packetts, we concentrate on four main areas of insurance. These are the Commercial and SME's, Not-for-Profit sector, Training organisations and Private Clients. Using our in-depth knowledge and expertise of each, based on many years of industry-leading experience, we can provide a range of tailor made solutions. Plus, thanks to our size and reputation with leading insurers, we can create bespoke insurance products tailored to you and exclusive to us. In addition we are able to carry out insurance audits to establish the acceptable level of risks to any organisation and the appropriate action required to minimize any potential exposures.

read more › We have a long and established history working with a wide range of charities and Not-for-Profit organisations, including such names as St John Ambulance, Guide Dogs for the Blind and the Medical Royal Colleges. We use our specialist knowledge to provide a level of service that goes above and beyond the norm. As a result of our expertise within the sector we have developed a range of bespoke charity products underwritten by some of the UK's leading insurers. Thanks to our understanding of the unique problems and pressures our clients face, our highly experienced and dedicated charity insurance team can not only find the most suitable insurance cover, but also provide ongoing technical advice and support.

read more › No two businesses are the same. So, when it comes to their commercial insurance, everyone has very different needs to ensure that they are correctly covered. Which is why at Packett's, we tailor your cover to your business. We're experts at it, having worked with some of the biggest names in business as well as smaller, but no less important ones. As specialists in commercial insurance, we go to great lengths to provide you with the most cost-effective insurance solution. No matter what your business you'll benefit from our vast commercial experience and exceptional customer service that guarantees that we'll be there for you when you need us, whenever you need us.

read more › Here at Packetts we realise that our private clients expect the best standards of quality and service. Founded in 1920, we have built a reputation for providing a personalised experience in a professional manner. Our customers stay with us, as evidenced by our exceptional retention levels. Our Chartered status shows that when measured by our industry, they agree too. We have one dedicated point of contact for our high net worth clients. Our experienced Private Client account executive, has worked in this sector for many years and can advise on all aspects of insurance and other related matters.

read more › We have been providing bespoke cover for the training industry for over 50 years through our specialist insurance training arm called Trainsure. During this time, we have grown to become the UK's No.1 choice in this sector, meeting the needs of over 750 clients nationwide. To each and every one, we offer flexible and practical insurance solutions tailored to them based on our unique understanding of the individual requirements of the training industry. As part of our commitment to continually be at the forefront of insurance for those involved in training, we also work closely with the Association of Employment Learning Providers (AELP) and Scottish Training Federation.

read more › As professional Insurance Brokers we see our role not limited to providing insurance and risk management advice. We recognise that businesses face an ever increasing number of issues every day, across different disciplines and challenges. Therefore we have invested in a new service that aims to give support in a number of areas. Our Resource Library is a new, exclusive service that we provide to all clients completely free of charge. The library contains over 10,000 documents that can be personalised as necessary, which are written in plain English and are legally correct.

read more › We are a local employer looking to engage with local businesses and the wider community. We regularly attend a select number of networking groups, many of whom are actively seeking new members to debate and share ideas and best practice. These clubs meets on a regular basis and operate with no fixed agenda and members collectively suggest items for discussion. If you would like to know more, and see if any are useful for you and your business, please get in touch. We want to take the opportunity to provide a platform for businesses to meet and hear from speakers who are both relevant and interesting to all our businesses in an informal seminar.

read more › The manufacturing sector is a very diverse sector covering many types of businesses that are involved in the production of a wide range of products. Vehicle Cover - is required by law whether it is a Motor Fleet Policy covering vehicles owned by the company or additional cover required when employees are using their own cars for business purposes. Employees Liability Cover - again required by UK law and vital in a sector fraught with accident at work claims or illnesses brought on by the workplace.

read more › It is our intention to provide you with the highest possible level of customer service at all times. However, we recognise that things can go wrong on occasion and if this occurs, we are committed to resolving matters promptly and fairly. Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk. We are also required to inform you of the availability of the Online Dispute Resolution platform to assist you if we are unable to resolve your complaint.

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