Business Details
50+ Years
experience
Emergency
services
Expert Insurance Brokers in Newbury, Berkshire
Established in 1960, we are an independent insurance brokerage renowned for delivering tailored insurance solutions to commercial and private clients. Our consultative approach prioritises understanding individual business risks and personal asset protection requirements, enabling us to craft appropriate coverage strategies. With specialist knowledge across construction, technology & life sciences, and social welfare sectors, we combine sector-specific expertise with access to a comprehensive panel of insurers and niche markets. Our commitment to exceptional client service extends through the entire policy lifecycle, from initial risk assessment to claims management.The team comprises Chartered Insurance Institute-certified professionals with decades of combined industry experience, serving clients across Berkshire, Hampshire and nationwide. Our FCA-authorised status underscores our adherence to rigorous regulatory standards, while innovative claims handling processes including 24/7 incident reporting demonstrate our ongoing dedication to service excellence. Client retention spanning multiple decades attests to our consistent delivery of professional, personalised insurance solutions.
Services
Commercial Insurance
Private Clients Insurance
Construction Insurance
Claims Management
Cyber Insurance
High Net Worth Insurance
Motor Fleet Insurance
Property Owners Insurance
Details
- Year established: 1960
Highlights and features
- 60+ years of independent insurance brokerage experience since 1960
- FCA-authorised with Chartered Insurance Institute-certified professionals
- Specialist knowledge in construction, technology & life sciences insurance
- Dedicated 24/7 claims management service with QlaimStream technology
- Personalised service with sector-specific risk mitigation strategies
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Seamless service
Highly experienced consultants
Dedicated claims service
Personal touch
Second to none professionalism
Services
Commercial Insurance
Tailored insurance solutions for businesses across multiple sectors, including construction, technology, and life sciences. We assess operational risks to create comprehensive policies covering liability, property, and business continuity. Our FCA-authorised service combines industry expertise with access to specialist insurers.
Private Clients Insurance
Specialist insurance for high-net-worth individuals covering valuable assets, properties, and travel requirements. We provide bespoke policies for main residences, holiday homes, and let properties, with dedicated advisers managing coverage and claims processes.
Construction Insurance
Sector-specific insurance packages for construction businesses, including contractors' all-risk, public liability, and plant machinery coverage. Our experienced team understands industry risks and provides tailored solutions for builders, subcontractors, and project managers.
Claims Management
24/7 claims handling service with dedicated adjusters for complex cases. We use QlaimStream technology for immediate video assessment and streamline the settlement process while providing continuous client support throughout the claims lifecycle.
Cyber Insurance
Specialist cyber risk insurance addressing data breaches, business interruption, and digital asset protection. Our policies help businesses mitigate cyber threats and recover from security incidents, with expert guidance on risk prevention measures.
People
Darren Young
Company Director & Commercial Account Executive
Cert CII qualified director with over 30 years' experience in insurance. Specialises in construction and technology sectors, managing commercial accounts across Newbury and Melksham offices while overseeing business operations and compliance.
Kevin Stevens
Director
Co-director responsible for business operations alongside Darren Young. Brings extensive commercial insurance expertise from management buyout in 2001, focusing on client relationships and strategic growth initiatives.
Justin Theobald
Commercial Account Handler
Cert CII holder specialising in printing and engineering sectors. With branch management experience, he handles SME accounts and supports personal lines departments across both office locations, combining organisational skills with client-focused service.
Ben Gandy
Commercial Account Handler
Cert CII qualified professional managing diverse commercial accounts since 2018. Combines insurance expertise with analytical skills, handling new business and insurer negotiations while maintaining focus on client satisfaction across multiple sectors.
Adrian Atkins
Account Executive
Personal lines specialist with two decades of service, managing insurance portfolios and regulatory compliance. Former CAD designer turned insurance professional, combining technical knowledge with client relationship management in Newbury.
Questions
What insurance sectors do you specialise in?
We specialise in construction, technology & life sciences, and social welfare sectors, with extensive experience in retail, manufacturing, and high-net-worth personal insurance.
How do you handle insurance claims?
Our dedicated claims service offers 24/7 reporting via 01204 567527, with QlaimStream video assessment technology and assigned claims adjusters for complex cases.
Are you FCA regulated?
Yes, Melville Burbage Insurance Services Ltd is authorised and regulated by the Financial Conduct Authority (FCA registration 474872).
Do you serve clients outside Berkshire?
We provide insurance solutions across Hampshire and throughout the UK, with office locations in Newbury and Melksham.
What commercial insurance products do you offer?
We provide commercial combined insurance, motor fleet, liability, property owners, homeworkers, and specialist sector-specific policies tailored to business needs.
