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Trusted Insurance Brokers in Southport
Established in 1963, we are a family-owned insurance brokerage with deep roots in Leyland, Lancashire. Our business was built on the principles of exceptional service, competitive premiums, and a professional approach to both personal and commercial insurance. Over decades, we've grown into a multi-million-pound turnover company while maintaining our core values. Our team, many of whom have been with us for over a decade, undergoes continuous training to ensure we deliver the highest quality service. We pride ourselves on our strong client relationships, with most new business coming from trusted recommendations.

As an FCA-authorised broker and BIBA member, we combine regulatory compliance with personalized support. Our philosophy extends beyond policy arrangement - we commit to being there when claims arise, ensuring swift and efficient resolution. With generations of combined experience, we offer tailored insurance solutions across diverse sectors, supported by our extensive network of insurers and specialist partners.
Services
Business Insurance Personal Insurance Cyber Insurance Fleet Insurance Property Insurance Motor Trade Insurance Classic Vehicle Insurance Boat Insurance High Net Worth Insurance Renovation Insurance
Details
  • Year established: 1963
Highlights and features
  • We have over 60 years of experience in specialist insurance broking
  • Our team provides personalized service with deep industry expertise
  • FCA-authorised and BIBA member for regulatory compliance
  • 90% of new clients come from trusted recommendations
  • Dedicated claims support with swift resolution processes
Associations and certifications
  • Financial Conduct Authority
  • British Insurance Brokers Association
What people say
Excellent service Professional and helpful Quick policy sorting Impeccable service Thorough professionals
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to specific trade requirements. Our policies cover electrical contractors, manufacturers, fleet operators, and general contractors with options for liability, equipment, and business interruption protection. With access to multiple insurers and Lloyds market specialists, we ensure competitive pricing and bespoke coverage for companies of all sizes.
Cyber Insurance
Our cyber insurance protects businesses against evolving digital threats. Coverage includes data breach response, business interruption compensation, cyber extortion protection, and legal support. We offer financial security, reputation management, and regulatory compliance assistance for organisations handling sensitive data across various sectors including healthcare and finance.
Personal Insurance
We offer tailored personal insurance solutions including home, motor, and holiday home policies. Our services cover high-value properties, classic vehicles, and specialist needs with features like accidental damage protection, legal expenses, and EU coverage options. Clients benefit from consistent staff support throughout policy management and claims processes.
Fleet Insurance
Our fleet insurance solutions cater to businesses with two or more vehicles. Policies include comprehensive, third-party, and combined covers with benefits like telematics discounts, approved camera reductions, and family fleet options. We offer replacement vehicles, legal expenses coverage, and flexible MID management for commercial vehicle operators.
Property Insurance
We provide property insurance for residential, commercial, and industrial estates. Coverage includes buildings, contents, loss of rent, and terrorism protection with options for unoccupied properties. Our policies accommodate multiple locations and offer discounts for portfolio holders while maintaining flexibility for specific property requirements.
People
Niki McCrone
Director
With extensive insurance industry experience, Niki oversees strategic operations and client relationships. Committed to maintaining high service standards, she ensures the brokerage continues its legacy of excellence established since 1963.
Danielle Carruthers
Branch Director
As branch director, Danielle combines technical expertise with client-focused service. She specialises in sourcing optimal insurance solutions and has earned strong client recommendations for her professional approach and thoroughness.
Ann Walker
Senior Commercial Account Handler
Ann manages commercial accounts with precision, leveraging her years of experience to provide tailored insurance solutions. Her expertise ensures clients receive appropriate coverage matched to their business needs.
Scott Kendall
Senior Private Client Account Handler
Scott specialises in personal insurance solutions, offering expert advice on home and motor policies. His client-centred approach ensures clear communication and appropriate coverage for individual policyholders.
Elkie Pilkington
Commercial Account Handler
Elkie provides specialist support for commercial clients, managing policy details and claims processes. Her technical knowledge and attention to detail ensure smooth insurance operations for business policyholders.
Questions
What areas do you cover?
We operate locally in Southport and Lancashire, with nationwide coverage across the UK for all our insurance services.
Are you FCA regulated?
Yes, we are authorised and regulated by the Financial Conduct Authority (register number 143840).
How do I make a claim?
Contact our Claims Hub on 01704 508450 during office hours or use insurer direct reporting for emergencies outside these times.
What payment methods do you accept?
We offer Direct Debit payment options for all our insurance policies.
Do you handle specialist insurance?
Yes, we provide specialist covers including cyber insurance, classic vehicles, high net worth homes, and renewable energy projects.
How are you different from online insurers?
We offer personal service with consistent staff support, expert advice, and tailored solutions that online providers cannot match.