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15 Years
experience
Emergency
services
Your Trusted Insurance Partner in Romford
Established in 2011, First Insurance specialises in tailored van and car insurance policies for diverse drivers, including younger and convicted drivers. Our approach combines innovative broking with traditional values, ensuring clients receive personalised service and competitive rates. Partnering with major insurers like Aviva and Axa, we offer exclusive policies enhanced by optional breakdown cover, legal expenses protection, and replacement van hire. With over two decades of industry experience, our UK-based team prioritises customer needs, focusing on affordability, flexibility, and comprehensive coverage.

Regulated by the Financial Conduct Authority, we serve over 500,000 clients through our network of brands, delivering reliable insurance solutions with a commitment to transparency and client satisfaction. Our services include flexible payment plans, up to 70% no claims discounts, and 24/7 breakdown assistance across the UK and Europe.
Services
Van Insurance Car Insurance Breakdown Cover Legal Expenses Protection Replacement Van Hire
Details
  • Year established: 2011
Highlights and features
  • We offer 24/7 breakdown assistance across the UK and Europe.
  • Our policies include up to 70% no claims discounts.
  • Tailored insurance for young, convicted, and high-risk drivers.
  • Flexible payment plans to suit individual budgets.
  • Partnerships with major insurers like Aviva and Axa for exclusive rates.
Associations and certifications
  • Financial Conduct Authority
Services
Van Insurance
Specialist van insurance tailored for business and personal use, covering modified vehicles up to 7.5t GVW. Includes options for breakdown assistance, legal protection, and replacement van hire. Designed for drivers with convictions or limited experience, ensuring compliance and affordability.
Breakdown Cover
24/7 breakdown services across the UK and Europe, offering roadside repair, vehicle recovery, and emergency accommodation. Plans range from basic roadside assistance to comprehensive European cover, ensuring rapid response with over 5,500 recovery vehicles available.
Car Insurance
Competitive car insurance policies for high-risk drivers, including young drivers and those with points. Features optional key cover, breakdown cover, and legal defence. Tailored through partnerships with major insurers to ensure affordability and comprehensive protection.
Legal Expenses Protection
Optional legal cover for policyholders, providing financial protection against legal costs related to vehicle disputes. Includes support for uninsured loss recovery and licence defence, enhancing standard insurance policies with expert legal assistance.
Replacement Van Hire
Free courtesy van hire during repairs, subject to conditions. Ensures business continuity for commercial clients by providing temporary vehicles while claims are processed, minimising downtime and maintaining operational efficiency.
Questions
What types of van insurance do you offer?
We provide business and pleasure usage policies for vans up to 7.5t GVW, including modified, refrigerated, and tipper trucks. Coverage includes breakdown assistance and replacement vehicle hire.
Can I get insurance with a conviction?
Yes, we specialise in policies for convicted drivers, offering tailored coverage while ensuring compliance and affordability through our network of insurers.
What breakdown cover options are available?
Options include roadside assistance, UK recovery, total UK cover with accommodation, and European breakdown services, all available 24/7.
How do I make a claim?
Report incidents immediately via phone, providing policy details, incident information, and evidence. We assist with fault and non-fault claims, including third-party recovery.
Do you offer flexible payment plans?
Yes, we provide flexible payment options to spread costs, ensuring accessible premiums for all customers without compromising coverage quality.