Business Details
50+ Years
experience
Trusted Insurance Brokers in Southport
Established in 1935, Millins Insurance Brokers has been independently owned and operated by the Millin family since 1963. Our commitment to ethical practices and exceptional service has cemented our reputation as a trusted insurance brokerage. We prioritise bespoke solutions tailored to individual client needs, supported by a team of Chartered Insurance Institute-qualified professionals. Our expertise spans commercial, equestrian, horsebox, and personal insurance sectors, with policies underwritten by reputable insurers. We maintain a hands-on approach, ensuring direct access to directors and advisors without call centre intermediaries.Our Chartered Insurance Broker status reflects our adherence to the highest industry standards. With decades of combined experience, our team delivers informed advice and proactive risk management. Client testimonials highlight our efficiency in claims processing and long-term reliability. We serve diverse industries, including high-net-worth individuals and niche markets like equestrian businesses. Our family legacy continues through Wendy Cook, Managing Director, and Andy Smith, Commercial Broking Director, who uphold our founding principles of integrity and client-centric service.
Services
Equestrian Insurance
Horsebox Insurance
Commercial Insurance
Business Insurance
Personal Insurance
Home Insurance
Travel Insurance
High Net Worth Insurance
Details
- Year established: 1935
Highlights and features
- We have been independently owned by the Millin family since 1963
- Our team holds Chartered Insurance Broker and CII qualifications
- We provide personalized service without call centre intermediaries
- We specialise in niche markets like equestrian and horsebox insurance
- Our claims process prioritises efficiency and client support
Associations and certifications
- Chartered Insurance Institute
- Financial Conduct Authority (FCA)
What people say
Sympathetic and efficient
Second to none advice
Stress-free insurance process
Prompt claims processing
Highly recommended
Services
Equestrian Insurance
We provide comprehensive equestrian insurance tailored to horse owners' unique needs. Our policies cover equine health, competition risks, and stable-related liabilities. Clients benefit from specialist underwriters and efficient claims handling during stressful situations.
Horsebox Insurance
Our horsebox insurance offers tailored coverage for commercial and private operators. Policies include breakdown assistance, third-party liability, and custom equipment protection. We negotiate competitive terms with specialist insurers for horse transport vehicles.
Commercial Insurance
We arrange business insurance for enterprises of all sizes, including property, liability, and professional indemnity coverage. Our advisors provide risk assessments and tailored solutions for diverse industries, from small startups to established corporations.
Personal Insurance
Our personal insurance department offers household, travel, and high-net-worth policies. Coverage includes property protection, valuables, and bespoke solutions for unique residential needs, with dedicated support for holiday home owners.
Claims Handling
We manage claims processes directly, assigning dedicated advisors to liaise with insurers. Our team ensures prompt resolution, challenges unfair claim denials, and provides guidance through loss adjuster meetings and documentation requirements.
People
Wendy Cook
Managing Director
ACII-qualified and a Chartered Insurance Broker since 2000, Wendy has led Millins since 1992. With equestrian expertise from the British Horse Society, she oversees commercial and equestrian insurance operations.
Andy Smith
Commercial Broking Director
With 40+ years in insurance, Andy specialises in commercial risk management. He joined Millins in 2007, advising diverse industries while maintaining hands-on client service and business oversight.
Keren Keenan
Insurance Advisor
Cert CII-qualified, Keren leads personal insurance services. With 30+ years in the industry and equestrian experience, she supports clients with tailored household and travel insurance solutions.
Natalie Jones
Insurance Advisor
Cert CII-qualified with equine behaviour expertise, Natalie focuses on horsebox insurance. She advises private and commercial clients while maintaining her own horse and competing locally.
Susan Phillips
Accounts
Joining in 2021, Susan manages premium accounts and financing. Her bookkeeping expertise ensures timely processing of funds between clients and insurers for seamless policy administration.
Questions
What types of insurance do you specialise in?
We specialise in equestrian, horsebox, commercial, business, personal, and home insurance, with tailored solutions for high-net-worth individuals and niche markets.
How do you handle insurance claims?
We assign dedicated advisors to manage claims directly, liaising with insurers and attending loss adjuster meetings to ensure prompt, fair resolutions for clients.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) with register number 143840, ensuring compliance with industry standards.
Can you help with specialist business insurance?
We provide bespoke commercial insurance for diverse industries, including risk assessments and coverage for unique business requirements that mainstream insurers may not address.
Do you offer personal insurance for holiday homes?
Yes, our personal insurance department offers tailored coverage for holiday homes, including property protection and contents insurance with dedicated client support.
What qualifications do your advisors hold?
Our team holds Chartered Insurance Broker status and Chartered Insurance Institute (CII) qualifications, with ongoing CPD to maintain expertise in specialist insurance sectors.
