Business Details
48 Years
experience
Your Trusted Taxi Insurance Partner in London
Established in 1978, Crossroads Insurance has built a reputation for providing reliable and tailored insurance solutions to taxi drivers and commercial vehicle operators across London. As a member of the British Insurance Brokers Association (BIBA), we adhere to the highest industry standards while maintaining FCA authorisation (Firm Number 306654) for regulatory compliance. Our specialist taxi insurance team offers dedicated advice, negotiating directly with underwriters to secure bespoke coverage that meets individual client needs. With over four decades of experience, we combine deep industry knowledge with flexible benefits plans to deliver comprehensive protection against unforeseen events. Our commitment to exceptional customer service is demonstrated through 24/7 support availability and streamlined online processes for instant quotes.We prioritise transparency in all dealings, ensuring clients receive honest guidance without hidden fees. Our team's expertise extends to commercial vehicle, minifleet, courier, and motor trade insurance, with policies designed to safeguard both personal and business assets. Regular policy reviews ensure continued relevance as client circumstances evolve. We maintain strong relationships with leading insurers to offer competitive rates while providing personalised service that treats every client as a valued partner rather than a transaction. This approach has earned us long-term loyalty from clients who appreciate our dedication to delivering peace of mind through comprehensive coverage solutions.
Services
Taxi Insurance
Commercial Vehicle Insurance
Minifleet Coverage
Courier Insurance
Motor Trade Policies
Details
- Year established: 1978
Highlights and features
- 40+ years of specialist taxi insurance experience
- FCA-authorised and BIBA-accredited brokers
- Bespoke policies negotiated directly with underwriters
- Instant online quotes with expert telephone support
- Flexible coverage options for all commercial vehicles
Associations and certifications
- BIBA
- Financial Conduct Authority
What people say
Excellent service
Competitive quotes
Professional staff
Quick NCB letter
Gentlemanly approach
Services
Taxi Insurance
Specialist taxi insurance policies tailored for London's private hire and black cab drivers. Comprehensive protection includes third-party liability, accidental damage, and legal expenses. Policies can be customised with additional coverage for breakdown assistance and personal injury claims. Our brokers negotiate directly with underwriters to secure competitive rates while ensuring adequate protection for both vehicle and driver.
Commercial Vehicle Insurance
Tailored coverage for work vans and commercial vehicles used across various industries. Protection includes vehicle damage, cargo insurance, and third-party liabilities. Flexible terms accommodate diverse business needs from single-vehicle operators to larger fleets. Our brokers help businesses select appropriate coverage levels while maintaining cost-effectiveness through strategic underwriter negotiations.
Minifleet Insurance
Flexible fleet coverage for businesses operating 1-15 vehicles. Customisable policies protect against vehicle damage, driver injuries, and business interruption risks. Available for various sectors including delivery services, transportation companies, and trade businesses. Our brokers provide comprehensive risk assessments to ensure appropriate coverage while maintaining competitive premium rates through bulk negotiation advantages.
Courier Insurance
Specialist insurance for parcel and food delivery services operating part-time or full-time. Comprehensive protection includes vehicle damage, cargo insurance, and third-party liabilities. Policies accommodate diverse delivery models from bicycle couriers to van-based operations. Our brokers ensure appropriate coverage for high-mileage requirements while maintaining cost-effectiveness through tailored policy structures.
Motor Trade Insurance
Tailored coverage for vehicle businesses involved in buying, selling, repairing, or modifying vehicles. Protection includes premises insurance, vehicle stock coverage, and liability protection for workshop operations. Available for various business models from small garages to larger dealerships. Our brokers provide specialist advice to ensure comprehensive protection against industry-specific risks while maintaining regulatory compliance.
Questions
How do I get a taxi insurance quote?
Complete our online form or call 020 8374 9331 during office hours. Our specialists will gather your details and provide a tailored quote within minutes.
Are your insurance brokers FCA regulated?
Yes, we're authorised and regulated by the Financial Conduct Authority (Firm Number 306654). You can verify our status on the FCA website.
What areas do you cover?
While based in London, we provide insurance solutions for taxi drivers and commercial vehicle operators nationwide through our remote consultation services.
Can I get minifleet insurance for 5 vehicles?
Yes, our minifleet policies cover 1-15 vehicles with customisable terms to suit your business's specific operational requirements and risk profile.
What if I need to make a complaint?
We aim to resolve all concerns promptly. If unresolved, you're covered by the Financial Ombudsman Service as an FCA-authorised broker.
Do you offer 24/7 claims support?
Yes, our emergency services line operates 24/7 to assist with accident reporting and immediate claims requirements, even outside regular office hours.
