Switched On Insurance
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Protect your tech with our range of market leading, cancel anytime policies that are packed with features to give you total peace of mind including unlimited claims, flexible payments, fast repairs and replacements and much more. We are always there when you need us most. Our online gadget claims portal and travel assistance line is there 24 hours a day, 7 days a week, wherever you are.

We won't leave you hanging around. From setting your policy up in minutes to fast replacements and swift emergency assistance as standard. Flexible, fair, great value insurance products with fantastic customer service as standard. When buying a Switched On Insurance policy you are buying a promise that we will make the claim process as simple as possible.

We will not hide behind complicated wordings and we will ensure that you are always in control. Furthermore, our ambition to evolve insurance through the use of technology means that our policies are also fantastic value. We have made our processes more efficient and removed administration expenses.
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Switched On Insurance is a brand of Taurus Insurance Services.
We are a leading provider of travel and lifestyle insurance and have been operating in the UK for 15 Years.
In 2019 we provided protection to over 1 million people.
We are a technology led insurance business that is fiercely passionate about providing quality products and fantastic service.
The Switched On Insurance brand was created with the vision of evolving the insurance market.
Creating flexible, subscription based products that are fit for today's world.
Switched On Insurance provides great value Mobile Phone and Gadget insurance to 'switched on' people.
People who know that coming to us direct will save them money and ensure they get a product that fits their needs.
We will aim to replace it with one of the exact same model, specification and colour (subject to stock availability).
Mobile phones, tablets, laptops, digital cameras, sat-navs even games consoles, for most of us these gadgets have become important, even essential in our everyday lives whether we use them for work or recreation.
You can make a claim online 24/7 via our online claims portal.
You will need your policy number to log a claim.
Please ensure you have followed our procedures for blacklisting and reporting a lost or stolen device before making your claim.
Details of these can be found in your Policy T&Cs.
All claims are handled by Taurus Insurance Services Limited on behalf of the underwriters and Switched On Insurance.
When contacting the claims handler please ensure that you have the following information available to you as they will require it to process your claim.
To view and print these documents on your computer you will need to have Adobe PDF reader installed (if you do not have this already).
You can download Adobe PDF reader from Adobe here.
Policy holders that pay their premiums on a monthly basis have already been notified of this change and provided with a Key Changes document, a copy of which can be located in your customer zone.
If your policy renews on an annual basis you will be advised of any changes to your policy terms at the time you receive your renewal notification.
To satisfy our obligations under the GDPR a policy will only be considered as cancelled once we have verified the identity of the requester and confirmed either verbally or in writing that the cancellation request has been processed.
Please note that if you do cancel your policy, your gadget will no longer be covered against any hazards that your policy covers.
Yes, we will auto renew your annual policy.
You will be contacted at least 21 days before the renewal date of your policy and we will tell you about any changes to the premium or the policy terms and conditions.
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