Sheilas' Wheels

Established in 2005, Sheilas' Wheels has redefined car insurance by addressing the distinct needs of drivers through tailored coverage solutions. Our research-driven approach identified unique requirements for women drivers, leading to innovations like handbag insurance included in comprehensive policies. We specialise in comprehensive car insurance with two flexible options to suit individual needs, alongside home insurance for properties ranging from cottages to family homes. Our commitment to customer service is demonstrated through 24/7 claims reporting and a dedicated team trained to support young families, including child car seat advice and appointment scheduling around school hours. As part of the Ageas Group since 2025, we maintain our 97% car claims payout ratio while extending support services to include driving anxiety counselling for all customers.

Our broker market expansion in 2011 enables coverage for drivers with non-standard profiles, including those with modified vehicles or driving convictions. We prioritise transparency in claims processing, clearly outlining exclusions for fraudulent claims, drink/driving incidents, and undisclosed commercial vehicle use. Our digital platforms provide accessible policy management tools, with 25,535 car claims processed in 2024 alone demonstrating our operational scale. Customer education remains central to our mission, with informative content covering everything from winter driving safety to home insurance essentials. Our social media channels combine community engagement with regulated industry compliance, maintaining strict guidelines for respectful interaction while providing service support during published operating hours.