Together Mutual Insurance
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Together Mutual Insurance Buildings Insurance covers the physical structure of your home, garage, greenhouse and garden. We've put together some tips on keeping your home protected, and what to do to fix something urgently. Together Mutual Insurance is a trading name of UIA (Insurance) Ltd. UIA (Insurance) Ltd is a member of the Association of British Insurers and is a registered society under the Co-operative and Community Benefit Societies Act 2014 (Registration Number 2898R).

UIA (Insurance) Ltd is authorised by the Prudential Regulation Authority and Regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 110863). Principal and Registered Office Address in England at Kings Court, London Road, Stevenage, Hertfordshire, SG1 2TP.

read more › We're part of a company which has been looking after people's homes for over 100 years. But you won't find anything old-fashioned about Together Mutual Insurance. We're a forward-thinking team which believes that quality products should be matched with exceptional service. Our parent company is UIA; a specialist company which has been providing high quality home insurance for over 100 years. Being part of UIA, we're a mutual company, which means we're able to put people before profits. We understand how important a home is, which is why we focus solely on home insurance, offering great value and fantastic service.

read more › If you have a question about our Home Insurance, you can get in touch with us by phone, email or post. For quality and protection purposes, your call will be recorded. Together Mutual Insurance exchange information with other insurance companies and the police to prevent fraud. We understand that your financial circumstances might have changed recently and how unsettling this must be, but try not to worry. If you think that you might find it difficult to make your monthly Home Insurance payment to us, please call our customer service team straight away and we'll do what we can to help you.

read more › The pandemic has meant more of us are working permanently from home - so it's important to get your set-up right. Sitting or staying in one position for long periods can harm your health and wellbeing according to experts. Here's how you can get moving, whatever your mobility and fitness levels. With so many different interior design trends and influences, deciding what suits you - and your home - can pose a decorating dilemma. We live in a digital age - and with it comes a dizzying number of devices, wires, cables, adaptors and more.

read more › Our Buildings Insurance covers the physical structure of your home, including fixtures and fittings, built-in wardrobes, fitted kitchens and interior decorations. It will cover garages, greenhouses and sheds as well. Information in this table relates to the products available when buying directly from Visitors from comparison sites should refer to the product information provided on those sites as they will differ from the products we offer direct. Existing policyholders should refer to the policy documentation received at purchase or renewal.

read more › Should you need to make a claim with us, we will be there to assist you every step of the way. Our friendly claims team are on hand to offer guidance and support 24 hours a day, 7 days a week. 2. Help speed up your claim - save any receipts and/or documentation; if you have photographs of the items lost or stolen these will be of use. 3. Don't throw anything away - keep any damaged items so we can have a look at them if necessary. 4. In the case of theft, malicious or impact damage, you should notify the police immediately.

read more › Yes it is. Our site uses a piece of technology called 256-bit encryption. This protects all your personal details, as well as stopping them from being accessed by, or disclosed to, third parties. Quoting your policy or claim number will allow us to help you more efficiently, and so please have this handy if you can. No, you can simply phone Together Mutual Insurance 24 hours a day to register your claim. You will be given a designated claim number after our claims handlers have explained the whole process to you and they will let you know what steps will be taken.

read more › Want to know more about cover levels that isn't listed here, give us a call on 01438 761 670 or email us at and we' d be happy to help. Or you could try our FAQs page. At Together Mutual Insurance, we want to give you the best rates possible but also make sure that you don't end up under-insured. So how do you keep your premiums low without having to compromise on getting the best cover? When buying your Together Home Insurance online, you can pay by monthly interest-free direct debit, debit card or credit card.

read more › We've put together some tips on what to do should you have an accident or water incident of your own - as well as lots more to help keep your home in tip-top condition. First, check your neighbours and any streetlights to see if it's street-wide, and then head to your fuse box. Re-activate any flipped fuses. If you smell gas, DO NOT turn on a light! Ventilate your home thoroughly, turn off the stopcock and call a gas engineer as quickly as possible. If you discover you have been burgled, phone the police immediately and try not to touch anything if possible.

read more › When looking for buildings and contents insurance, you may come across some terms you aren't familiar with. Getting to grips with these terms will hopefully help you understand what your policy covers. We all know accidents can and do happen (who hasn't spilt some red wine on a cream carpet, for example?), and so accidental damage cover can be really worthwhile. This is any damage to your home caused by you or your family that was not done deliberately (providing it's not excluded in your policy).

read more › When we say we put people before profits', we really mean it. We don't have shareholders to pay and so all our profits can go towards making better value products for our customers and finding, training and keeping the best people to work with us. Meet some of the people who care as much about your home as you do. My whole team has a big responsibility to get things right and so we try really hard to sort claims as quickly as possible and to explain what's going on every step of the way. Sometimes people are upset or anxious when they first talk to us and it's a good feeling when we can get people out to help them.

read more › Is the British attitude behind our acceptance of poor customer service? This Critical Service Index Research report looks at customer service in the UK and forms the foundations of the approach to customer service at Together Mutual Insurance. The customer is always right! Or at the very least UK customers like to feel they are right, but we are not a nation of hard to please people. British customers are, in fact, very easily pleased and rather old fashioned when it comes to customer service. We are a population that is generally happy with an acceptable level of service.

read more › MANAGE YOUR POLICY Manage your existing policy onlineCustomer Login RETRIEVE A QUOTE I've already had a quote - where is it? Your votes made all the difference and, thanks to you, this community renovation project won up to 25,000! A big thank you to all of those who voted for their project to win the Better Together competition. It has been wonderful to see people getting behind and supporting their communities. It has been great to see the North West come together over the last month and we would like to thank all of the projects that entered.

read more › Have been asked to accept any special conditions or had any special terms or additional premiums imposed in respect of home insurance. Have been convicted of any offence (other than motoring offences) or have any prosecutions pending. Is an Actor, Actress, Antique Dealer, Art Dealer, Bookmaker, Jeweller, Merchant Seaman, Professional entertainer (or any other occupation connected with the performing arts, radio, television or film), or Professional sportsperson (including managers, trainers and promoters).

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